Which roles can you radio to escalate an issue?

• A. Aquatics Leader.
• B. Kids Leader.
• C. Assistant Lead.
• D. Aquatics Leader, Kids Leader, Assistant Lead, Manager on Duty, or General Manager.

Answer: (D)

Knowing who can be contacted to escalate a problem is essential because you need someone with the authority to take action quickly. In this setting, several roles are empowered to respond to issues on site, depending on the area and what’s happening. You can radio the Aquatics Leader or Kids Leader for problems in their respective zones, the Assistant Lead for supervisory support, the Manager on Duty for shift-level decisions, or the General Manager for overall leadership. Because all of these positions have the authority to address issues, the best choice lists every role that can be contacted to escalate, ensuring you have a valid escalation contact no matter what time or who is available. The other options mention only a subset of these roles, which could delay resolution if the person you reach isn’t the right one for the situation.