Which of the following is an example of proactive service?

• A. Opening a door for a member with their hands full
• B. Greeting each member you see
• C. Wiping down tables to provide space for our members to eat
• D. All of the above

Answer: (D)

Proactive service means taking initiative to anticipate what a member might need and acting before they ask. Opening a door for someone with their hands full removes an obstacle before it’s requested. Greeting each member you see starts interactions early, making people feel welcome and valued rather than waiting to be approached. Wiping down tables to provide space shows you’re maintaining a comfortable environment and readiness for use without waiting for a cue. Since each action demonstrates anticipating needs and taking steps to improve the member experience, all of the above is the best choice.