Which of the following is NOT an example of taking GTX recommendations to the next level?

• A. Having knowledge of the instructor's names.
• B. Having knowledge of class times.
• C. Offering to show the member how to locate GTX classes on the app.
• D. Recommending GTX without details.

Answer: (D)

Taking GTX recommendations to the next level means turning a suggestion into personalized, actionable support that helps the member act on it. Knowing the instructor’s names adds a personal connection that makes the recommendation feel tailored and builds trust, which makes the member more likely to engage. Having knowledge of class times helps the member plan and shows you’re thinking about practical steps, not just a vague tip. Offering to show someone how to find GTX classes in the app directly reduces friction and gives them a clear path to action. Recommending GTX without details misses that extra mile; it sounds like a generic pitch with no guidance on how to proceed, so the member has no concrete next steps to take.