Which Disney guideline suggests greeting and welcoming every customer to spread the spirit of hospitality?

• A. Be like Sneezy
• B. Be Happy
• C. Don't be Bashful
• D. Don't be Grumpy

Answer: (A)

Greeting every guest with warmth is a core way to demonstrate hospitality. Be like Sneezy captures that energy by encouraging cast members to bring cheerful, proactive enthusiasm to every interaction. When you greet guests as soon as they arrive and make them feel noticed, you set a welcoming tone that cascades through the whole experience. The idea is to transform a simple hello into a moment of hospitality that guests feel right away.

Other options touch on positivity or avoiding negativity, but they don’t tie as directly to the act of proactively greeting every guest. For example, being bashful would imply holding back from approaching guests, which runs counter to spreading hospitality.