Which Disney guideline emphasizes thanking every guest?

• A. Don't be Dopey
• B. Be Happy
• C. Be like Sneezy
• D. Don't be Bashful

Answer: (A)

Showing appreciation to every guest is a core part of Disney’s approach to great guest service. The guideline “Don’t be Dopey” reinforces this by reminding cast members to stay present, notice guests, and engage with them in a courteous way. When you actively acknowledge guests and thank them for their visit, you help create a welcoming, magical experience and make people feel valued.

While other phrases promote positive attitudes or confidence, they don’t single out the act of thanking every guest as directly as this guideline does. Being upbeat helps service, and not being shy helps you start interactions, but the specific emphasis on expressing gratitude to every guest is what makes this choice the best fit.